Last updated: August 2026. This Privacy Policy explains what information VoltGear collects when you visit our store, why we collect it, and the choices you have. By using our website you agree to the practices described here.
Information we collect
We collect only the information needed to run the store:
- Account information — name, email address and password (if you create an account).
- Order information — delivery address, phone number and order history.
- Payment information — for Cash on Delivery orders we record the order total and delivery details; no card details are involved.
- Contact messages — name, email and message content you submit through our contact form.
- Usage data — pages visited and device type, used in aggregate to improve the site.
How we use your information
- To process and deliver your orders.
- To answer your questions and support requests.
- To send order updates and, only with your consent, occasional offers.
- To improve our products and website experience.
- To meet legal and accounting requirements.
Cookies and similar technologies
We use essential cookies to keep your shopping cart working and to remember your preferences. Any advertising or analytics cookies are used only with your consent, and you can withdraw it at any time in your browser settings.
Who we share data with
We never sell your personal information. We share it only with the service providers needed to operate the store — shipping carriers, payment processors, and our hosting and CMS providers (Sanity, Cloudinary, and the web analytics we use) — each bound by their own data-processing agreements.
How long we keep it
Order records are kept for the period required by law and for warranty support. Contact messages are kept for 24 months so we can follow up. You can ask us to delete your data at any time.
Your rights
You have the right to access, correct, export, or delete the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at support@voltgear.store — we respond within 30 days.
Children's privacy
Our store is not directed at children under 13, and we do not knowingly collect information from them. If you believe a child has provided us personal data, contact us and we will delete it.
Changes to this policy
If we change this policy, we will update the date at the top of this page and, for significant changes, notify you by email.
Contact us
Questions about this policy? Email support@voltgear.store or use the contact page — we're happy to help.
Advertising cookies and Google AdSense
When this site shows Google ads (or is reviewed for Google AdSense), third parties may place and read cookies on your browser, or use web beacons, IP addresses, or similar identifiers to collect information as a result of ad serving. We do not sell your personal information.
Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
Users may opt out of personalized advertising by visiting Ads Settings. (adssettings.google.com). You can also opt out of some third-party vendors' use of cookies for personalized advertising at www.aboutads.info.
For Google's own explanation of the data it collects when you use partner sites, see How Google uses data when you use our partners' sites or apps.
Questions about this policy: use our contact page.
